Version 1.1 · Effective November 7, 2026 · WildRein AI, LLC · Porter, Texas
Document fingerprint (SHA-256): 0bc10f798c48e37cb89183dc64d4ed072179b105da37b43bacb99bbfd2e449d9
1. Introduction and Scope
WildRein AI, LLC (“WildRein,” “we”), based in Porter, Texas, respects customer privacy. This Policy covers Ancient Gamer Audio software, licensing, trial activation, related purchases, support, and the relevant portions of wildrein.ai. Other WildRein products may have separate notices.
Ancient Gamer Audio processes game audio locally on the user’s PC and is not designed to transmit live game audio or recordings to WildRein.
2. Information We Collect
Contact and account information
Customer email, name if supplied, billing contact details, and support correspondence.
Device and license information
A one-way-derived identifier based on Windows machine identification, license status, activation and check-in timestamps, app version, trial eligibility and related error information, and the IP address of each activation and check-in request, which the license server records in its web server logs. Persistent device identifiers may be personal information under applicable law.
Purchase and payment information
WooCommerce and payment providers may handle name, billing address, order number, product, price, tax, payment status and refunds. A payment method is not required for the free trial.
Diagnostics
The application may create local audio-level and troubleshooting logs. WildRein receives them only when a user voluntarily submits them.
Website technical data
Hosting and website systems may process IP address, browser, device, requested pages, timestamps, security logs and cookies. The website does not currently use Google Analytics, advertising pixels or similar third-party ad trackers.
3. Purposes of Processing
We use information to activate and verify licenses; enforce one-PC and one-trial limits; process orders, refunds and taxes; provide support; troubleshoot and maintain compatibility; prevent fraud and protect security; and comply with law.
We do not use license check-in information to profile gaming activity for targeted advertising.
4. Local Audio Processing
The Software is designed to process game audio through the local Windows audio environment. WildRein does not intentionally collect or transmit live game audio, voice chat, microphone recordings, or other players’ conversations.
Third-party audio tools may have independent data practices governed by their own privacy policies.
5. Free Trial Records
The 72-hour free trial requires no payment method and does not auto-convert. We may retain the trial email, device-derived identifier, activation and expiration times, and a record that the device previously used a trial.
A limited used-trial record (the device-derived identifier, trial email and first-use time) is kept for three (3) years after the trial began to enforce one trial per PC, then deleted automatically.
6. Disclosures and Service Providers
We do not sell customer personal information. We may share information as needed with payment processors, WooCommerce and website hosts, licensing infrastructure, support providers, and professional advisers, subject to appropriate restrictions.
Information may be disclosed when legally required, for fraud or security investigations, to defend legal claims, or as part of a merger or asset sale, subject to applicable law. Providers are not authorized to use information for unrelated purposes merely because they process it for us.
7. Cookies and Website Technologies
The website uses essential cookies for shopping carts, checkout, sessions, preferences and security. It also uses WooCommerce Order Attribution cookies (names beginning with sbjs_), which record how a visitor arrived, such as a referring site or campaign link, so orders can be attributed to their source. WildRein does not currently use third-party analytics or advertising cookies; if that changes, this Policy will be updated and consent or opt-out offered where required.
Customers can control certain cookies through browser settings, but disabling essential cookies may impair checkout. This section does not imply that the desktop audio engine uses browser cookies.
8. Retention and Disposal
Order records are retained as reasonably necessary for accounting, tax, disputes and legal compliance. Active license records remain while needed to administer licenses, and may be kept afterward for support, fraud prevention or legal needs.
Limited used-trial records are kept for three (3) years, then deleted automatically. Support logs and correspondence are kept as needed for troubleshooting and legitimate business purposes. When no longer necessary, information is deleted, de-identified or securely disposed of; backup copies may persist through normal backup cycles.
License server logs that contain IP addresses are rotated automatically and deleted on a rolling basis.
9. Security and Incidents
WildRein maintains reasonable administrative, technical and organizational safeguards appropriate to the information processed, including access controls, protected communications, and maintenance. These include encrypted (HTTPS) connections to the license server, administrator access limited to SSH key authentication, and license signing keys readable only by the licensing service.
No system is completely secure. If a breach triggers notification obligations, WildRein will notify affected persons and regulators as required by applicable law.
10. Customer Privacy Rights and Requests
Depending on applicable law, individuals may request access, correction, deletion, portability, opt-out of certain processing, and appeals of denied requests. WildRein will verify requests reasonably and respond within applicable deadlines without unlawful discrimination.
Submit requests through https://wildrein.ai or contact@wildrein.ai. Do not send passwords or full payment card numbers. Deleting an email or device identifier needed for active licensing may interrupt verification; where practicable, WildRein will explain this before processing voluntary deletion.
Some information may be retained where necessary for legal obligations, fraud prevention, security, transaction completion, or legal claims.
11. Texas Privacy Rights
The Texas Data Privacy and Security Act may apply depending on WildRein’s operations and statutory scope, including exemptions for qualifying small businesses and restrictions concerning sensitive-data sales. WildRein does not sell sensitive personal data.
Where applicable, WildRein will provide required consumer rights and request or appeal procedures. Texas data security and breach notification obligations may also apply independently. Nothing here waives non-waivable rights.
12. Rights in Other Jurisdictions
Customers outside Texas may have additional rights under applicable state or national laws. WildRein will honor those laws where they apply; this Policy does not limit mandatory rights.
13. Children
Ancient Gamer Audio is not directed to children under 13 and WildRein does not knowingly solicit their information. Under the License Agreement, users under 18 require parental or guardian consent and supervision.
If information from a child under 13 is collected without required consent, WildRein will take legally appropriate action. Parents or guardians may contact WildRein via its website.
14. Third-Party Tools and Links
VB-Cable, Equalizer APO, HeSuVi, Wave Link, Voicemeeter and OBS Studio are independent tools that may work with Ancient Gamer Audio. Their operators have their own licenses and privacy policies. External links do not make WildRein responsible for independent third-party practices.
15. International Processing
Depending on hosting, payment and support providers, information may be processed outside the customer’s state or country. Where cross-border transfers are regulated, WildRein will apply legally required safeguards. The license server is hosted by Amazon Web Services in the United States (Ohio region), the website is hosted by GoDaddy, and payments are processed by Stripe.
16. Policy Changes
We may update this Policy for changes in software, services, data handling or law. Updated versions will show an effective date. Material changes will receive notice or consent where required. Posting a revision alone does not retroactively authorize processing that legally requires new consent.
17. Contact
WildRein AI, LLC, Porter, Texas, United States. Website: https://wildrein.ai. Privacy contact: contact@wildrein.ai.